Field Notes & Journal
Articles & Blogs
Writing on digital transformation, AI, open data and user-centred design — from the front line of public-sector technology.
Journal
Latest Writing
Open Digital Planning: Month 2
July 2025 — Digital Planning Improvement Fund — Cohort 3
As we wrap up our second month as part of Open Digital Planning, we begin to see both the challenges and the opportunities in transforming our planning data and processes.
Open Digital Planning: Month 1
Our first official month has started, meaning we begin to capture and monitor our progress and funding usage.
Bin There, Done That… Online!
Committed to providing efficient and accessible services for our residents, we’ve recently focused on improving our �
Supercharging Social Prescribing by Going Local
It’s #SocialPrescribingDay, the perfect time to celebrate the amazing work happening across the country to connect peo
World Book Day: Turning Pages into Good Services
Happy World Book Day! I might not be dressing up at work today but I am happy to highlight several books that have reall
Spilling the Beans on Smarter Food Waste Data
Our commercial food waste service has been diverting kitchen leftovers and plate waste from landfill to an anaerobic dig
APIsolutely Awesome: Building a Gen AI Abstraction Layer in Low-code
Growing up in the 80s, my first exposure to computers was loading ZX Spectrum games from cassette tapes or typing out BA
Year Notes 2024 — a Resilient Year in Review
Throughout the year, we actively developed solutions to address our budget challenge. Many teams underwent redesigns to
Year Notes 2023 — a Rapid Year in Review
This year started a little differently than previous years. We were forming a new multidisciplinary team called Rapid Im
Online payments for council services made easier
Residents and businesses in Adur and Worthing can now pay for council services online using Apple Pay and Google Pay.Si